Enquiries: 01462 818620
Appointments: 01462 810034
Open 8am – 6.30pm Monday to Friday

Complaints policy

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please write to the Practice Manager. Every effort will be made to answer your concerns as soon as possible.

You may also collect a complaints/compliments form and an advice sheet from one of our receptionists.

Kelly Houghton
Dr. Baxter and Partners,
Robert Lucas Drive,Hitchin Road
Shefford, Beds.

SG17 5FS

Telephone: 01462 818620
email: kelly.houghton@nhs.net