We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please write to the Practice Manager. Every effort will be made to answer your concerns as soon as possible.
You may also collect a complaints/compliments form and an advice sheet from one of our receptionists.
Kelly Houghton
Dr. Baxter and Partners,
Robert Lucas Drive,Hitchin Road
Shefford, Beds.
SG17 5FS
Telephone: 01462 818620
email: kelly.houghton@nhs.net
Please note that your response may come from any member of the management team depending on the nature of your complaint.